End of the week...no car in sight

The good news is that I didn't get my hopes up that I'd see my MINI before the end of the week.

The bad news is that I'm completely lying. Of course I got my hopes up. I suck at not getting my hopes up. Why would this be any different?

On Wednesday, the Queen City Tracker said I'd have the car by Thursday. On Thursday, when I called, they said they'd thought they'd have it done today, Friday.

Now, it says Tuesday:

I have to say, it is a bit alarming that one of the steps you go through appears to be "Car is a total loss." Is that when they just give up and say, "Aw, screw it, too hard…let's go get a beer?"